Tag Archives: Ticketmaster

Ticketmaster sued by fan over policy change

Posted by on April 21, 2020

  A man in San Francisco, CA has sued Ticketmaster over their recent refund policy change. The suit claims that the ticketing company used: “deceptive practices relating to their sale of live events tickets and refusal to provide refunds for live events that have been rescheduled or postponed.” The man, who had purchased nearly $600 […]

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Ticketmaster lays out refund plan for postponed shows

Posted by on April 20, 2020

Ticketmaster has announced a plan to refund fans for shows that were postponed due to the COVID-19 pandemic.  According to Billboard, the ticket seller will give fans a 30-day window to claim a refund once a show is rescheduled. Starting May 1, ticket holders will receive emails prompting them to request a full refund. If […]

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Ticketmaster issue statement on new refund policy

Posted by on April 15, 2020

  The COVID-19 pandemic has led to countless cancelled and postponed events. Unfortunately, Ticketmaster hasn’t been too understanding as fans have been furious about the rewording on their refund policy. The company’s policy has been altered by only giving refunds to events that have officially been cancelled resulting in no refunds for postponed and rescheduled […]

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Fans upset over rewording of Ticketmaster refund policy

Posted by on April 14, 2020

  Fans trying to get a refund on postponed and rescheduled tours are in a tizzy following a recent update to the terminology used in Ticketmaster’s refund policy.  According to the New York Times, an update quietly took place between March 13 and 14 changing the refund policy’s language to only mention cancellations as being […]

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U.S. Justice Department threatens legal action against Live Nation, reach settlement instead

Posted by on December 23, 2019

On Friday (12/13), news broke that the U.S. Justice Department was preparing to take legal action against concert promoting giant Live Nation. Now, less than a week later, the two have reached a settlement that clarifies the rules the company must follow when dealing with venues. According to the Wall Street Journal, the Department of […]

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Congressman calls out on Metallica/Live Nation ticket scam

Posted by on July 30, 2019

It’s no secret that seeing your favorite band perform live is an exhilarating experience. Many fans will do whatever they can to obtain concert tickets. We may have done one of these, or know someone who has either sold their car, worked multiple jobs, applied for a new credit card, etc. We just discussed how […]

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Metallica fans whipped into frenzy after being beat by bots for S&M2

Posted by on March 19, 2019

Yesterday (18th), we were excited hearing about Metallica teaming up with the San Francisco Symphony for the first time in two decades for the upcoming inaugural Chase Center Concert on September 6th. While many Metallica Legacy and Fifth Member club members were ecstatic to have their chance to buy tickets a few days early, it […]

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Metal Insider en Español: Resumen semanal 6/24

Posted by on June 24, 2016

Here’s a look at this week’s biggest headlines – In Spanish. Cada semana, muchos hechos y acontecimientos suceden en el mundo del rock y metal los cuales reportamos diariamente y queremos dar un resumen de lo que paso a nuestros lectores de habla Española. Estas son las noticias que mas resonaron esta semana: Con la […]

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Stephen Colbert takes on Ticketmaster settlement, GN’R

Posted by on June 24, 2016

As you probably know by now, Ticketmaster has settled a class action lawsuit, meaning that if you’ve used them in the past 17 years, you’ve got some free tickets coming to you. At first, it was frustrating, because regardless of how many tickets you had coming to you (and a lot of you have many), […]

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Free metal: Ticketmaster releases first shows available to voucher recipients

Posted by on June 21, 2016

  Earlier in the week it came out that Ticketmaster had lost the class action lawsuit against them regarding the service fees that they have been tacking onto the price of tickets for the last twenty years. As part of that settlement, Ticketmaster agreed to give out a whole mess of credits on the future […]

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